Privacy Policy

ISI Journal Indexing ("we," "our," or "us") places a high priority on safeguarding your privacy and is dedicated to upholding the security and confidentiality of your personal information, all while delivering a customized and valuable experience. This Privacy Policy serves to delineate our data collection, processing, and utilization practices, and it empowers you, the individual whose data is involved (referred to as the "Data Subject"), to make informed decisions about the handling, access, and correction of your Personal Information. Should you have any inquiries or requests concerning your Personal Information or if you wish to seek clarification on our procedures, please don't hesitate to contact us via email at info@isijournalindexing.com.

1. Personal Data Collection

We gather an array of personal information from individuals, which may encompass particulars like your name, gender, birthdate, address, email address, phone number, identification documents, referral source, and, for service providers, payment details such as bank or card information, billing address, and work/education history. Additionally, we may gather data such as your IP address, operating system, and browser type. On occasion, we might also acquire personal information from third-party service providers or publicly accessible sources to enhance our data records.

2. How We Use Your Personal Data: Balancing Privacy and Service"

As a Data Controller:

At our organization, we prioritize the privacy and security of your personal information. We are committed to using the data we collect strictly in accordance with this Privacy Policy, and we want to assure you that your Personal Information will never be sold to third parties without your explicit consent. Our commitment to safeguarding your data extends to various aspects of our operations, and we would like to elaborate on how we use your personal data:

  • We use your Personal Information to assist with service requests, partnership inquiries, and employment applications. Your data helps us respond effectively to your needs.
  • We believe in providing valuable information to our users. We may use your data to send you information we believe may be of interest to you through various channels such as email, postal mail, or others.
  • We occasionally send marketing communications related to our business. These communications may include profiling linked to direct marketing to tailor content and offers to your preferences.
  • Your inquiries, questions, or concerns are important to us. We use your data to respond promptly and efficiently to any issues you may raise.
  • We utilize analytics to create a database that enhances your browsing experience and improves our service functionality. This data-driven approach helps us tailor our services to your needs.

To provide you with the best possible service, we may share your Personal Information with trusted Service Providers or our group companies. These partnerships support various aspects of our operations, including payment processing, statistical analysis, marketing support, site hosting, and customer support. Rest assured, these third parties are bound by strict confidentiality obligations and are prohibited from using your data for any purposes other than those outlined in this Privacy Policy.

If you would like to opt out of having your personal information shared with these third parties, please reach out to us at info@isijournalindexing.com, and we will respect your preferences.

We operate globally, which means that your data may be transferred and accessed from various locations worldwide. However, this Privacy Policy continues to protect your data, even when transferred to countries outside the European Union. When you place an order on our website, you may choose a third-party payment processor to handle your payment securely. These processors have their own privacy policies that govern the collection and processing of your payment information.

Your banking, debit card, credit card, or other payment details are used solely for processing payment refunds to you. These third-party payment processors handle your information, including payment details, in accordance with their own privacy policies.

To maintain the security and integrity of our website, we may monitor Personal Information as necessary. In some cases, we may engage trusted third-party Service Providers to manage technical operations related to hosting the site. Information submitted via our contact form may be stored outside the European Economic Area on servers provided by our third-party hosting provider. We only disclose necessary Personal Information to these third parties to provide the services available on our site.

As a Data Processor:

In cases where we act as a Data Processor, we process information in accordance with the instructions provided by Data Controllers (referred to as "Business Partners"). We comply with the terms and conditions specified in Controller/Processor Binding Agreements entered into with the Controllers and applicable regulations. We do not process this information for sub-processors (Sub-contractors) unless we obtain prior written consent from the Controller.

If the Controller grants general consent, we will inform them of any new sub-processor and establish contractual obligations with the sub-processor, taking full responsibility for their actions and omissions.

Upon written request from the Controller, we will delete or return all Personal Information or data after the end of the service provision, unless a legal obligation or basis requires us to retain such data for further processing.

Our foremost commitment is to ensure security and compliance by implementing essential technical and organizational measures to protect data security. We are dedicated to transparency, providing the Controller with all the requisite information to demonstrate our adherence to our obligations. Moreover, we facilitate audits and inspections by the Controller or their appointed auditor to ensure that our processing activities comply with regulatory requirements and protect data subject rights.

3. Retention of Personal Information

We retain the Personal Information you provide as long as your Account is active, or as needed to provide the Service(s), comply with legal obligations, maintain accurate financial records, resolve disputes, and enforce agreements. If you want to close your account or request that we cease the use of your personal information, please get in touch with us at info@isijournalindexing.com.

Criteria for determining retention periods:

  • The purpose(s) and use of your information, both current and future.
  • Legal obligations requiring us to continue processing your information.
  • Legal bases for processing your information, such as your consent.
  • The value of your information.
  • Industry practices regarding information retention.
  • Risks, costs, and liabilities associated with continued information storage.
  • The ease of maintaining information accuracy and currency.
  • Surrounding circumstances, including our relationship status with you.

4. Use of Cookies & Similar Technologies

We employ cookies, including essential, functional, and analytical ones, which are data files sent from our website to your browser to collect user data for diverse purposes. You can customize your browser settings to decline some or all of our cookies. However, this may restrict your website experience and access to certain features.

5. Social Media Features

Our websites offer social media features like Facebook, LinkedIn, and Twitter buttons for sharing content. These features may gather your IP address, page visited, and use cookies for functionality. They can be hosted by third parties or on our site. Your interactions with them are subject to the respective company's privacy policies.

6. Security of Your Personal Information

ISI Journal Indexing prioritizes your Personal Information's security with various measures. We store your data on secure servers, strictly controlling access. Our employees and Service Providers are bound by confidentiality agreements, ensuring no unauthorized sharing. We don't disclose your information to third parties without your consent, except as outlined. We manage documents through a secure online system, limiting access to relevant professionals. For payment-related data, we employ Secure Socket Layer (SSL) encryption.We do not retain credit card information, reducing the risk of fraudulent charges. Your privacy and security are our utmost concern

7. Hyperlinks

Hyperlinks on our website to external websites should not be interpreted as an endorsement or validation of their content by our organization. It's important to note that we are not accountable for the privacy practices or content found on these external websites. This includes websites belonging to our group companies, each of which has its own privacy policies tailored to its specific business practices and sectors.

8. Testimonials & Public Forums

We may display customer testimonials, comments, or reviews on our websites, some of which may include personal information. Before featuring such testimonials, we always seek the customer's permission to use their name alongside their feedback. If you would like to have your testimonial removed, please contact us through info@isijournalindexing.com.

Additionally, our websites may offer publicly accessible blogs, community forums, or discussion boards where users can post information. Please keep in mind that any content you provide in these areas may be viewed, collected, and utilized by other individuals who access these platforms. This information is considered non-confidential, does not qualify as personal information, and is not covered by the privacy protections outlined in ISI Journal Indexing' Privacy Policy.

9. Corporate Events

In the event of a significant business change at ISI Journal Indexing, such as a merger, acquisition by another entity, or the sale of a portion or all of its assets, it is important to understand how your user account and personal data will be handled. You will be promptly informed of any change in ownership or control through a noticeable announcement. In these circumstances, we may share your Personal Information with third parties only after obtaining your explicit consent.

10. Responsibility with You

By providing Personal Information, you confirm your legal authorization and commit to furnishing only accurate, complete, and truthful details. Fictitious email addresses or misleading identification are strictly prohibited, as they may not be used to impersonate individuals or entities or misrepresent content origins. Infringing upon Personal Information's proper collection or utilization violates both this Privacy Policy and the applicable terms and conditions. You also pledge not to exploit any Personal Information accessible on our Site through automated scripts, codes, or functionalities, nor engage in unauthorized data gathering. Should we detect any breach of our terms and conditions or this Privacy Policy, we contain the right to suspend or terminate your access to our Site without prior notice.

11. Opting Out and Unsubscribing

At ISI Journal Indexing, we are committed to safeguarding your personal information and providing you with control over it. You have the right to access, update, or modify your personal information easily. To do this, simply navigate to the "My Account" link in the ISI Journal Indexing navigation menu when using our services or website.

Your rights regarding your personal information include:

  • Review: You can review the personal information you've provided to us.
  • Correction: If you find any errors, outdated details, or omissions in your user information, you have the right to request corrections.
  • Opt-out: You can request that we do not use your personal information for contacting you, including for marketing purposes.
  • Deletion: If you wish, your user information can be permanently deleted from our records.
  • Additionally, you have the option to withdraw your consent to our use of your information. Please be aware that withdrawing your consent will not affect the legality of our prior use and processing of your information based on your previous consent.
  • To exercise any of these rights, kindly get in touch with us at info@isijournalindexing.com. We will promptly respond and keep you informed of the actions we take.
  • Unsubscribing from Our Communications:
  • When you register with us, your email address is automatically subscribed to our weekly newsletter, which features industry updates, author resources, upcoming webinars, special offers, and new services by ISI Journal Indexing. You can instantly unsubscribe from our marketing communications by clicking the "unsubscribe" button found toward the our emails or by reaching out to us at info@isijournalindexing.com. However, please note that transactional emails related to your account with us cannot be opted out of.
  • At ISI Journal Indexing, your data privacy is a priority, and we aim to provide you with the transparency and control you deserve over your personal information.

12. Sensitive Personal Information

We do not purposefully gather sensitive Personal Information, and we strongly discourage its submission. Sensitive Personal Information encompasses data disclosing racial/ethnic origin, political views, religious/philosophical beliefs, union membership, genetic/biometric specifics, health data, or information regarding one's sex life/sexual orientation. If sensitive Personal Information is inadvertently provided, we will interpret it as explicit consent for processing such data.

13. Amendments to Privacy Policy

Your continued use of our Websites or Service(s) following any changes to this Policy will signify your acceptance of those revisions. If you disagree with the terms of this Policy or any modified version, you have the option to cease using our Websites or Service(s). Your privacy and choices are important to us, and we encourage you to review this Policy regularly to stay informed about how your data is handled.

14. Legal Disclosure

We may share your personal data when legally compelled, such as by government authorities or in compliance with national security or law enforcement mandates. Additionally, we may divulge Personal Information to safeguard our rights or adhere to legal proceedings, court orders, or other lawful processes served upon us.

15. Contact Us

If you have any questions about this Privacy Policy, the data we hold about you, or if you wish to ensure that your data is accurate and updated, please do not hesitate to contact us at info@isijournalindexing.com.
Effective Date: September 1, 2023